San Marcos, the Hays County seat and home of Texas State University, sits on I-35 about halfway to Austin. It's at the outer edge of our on-site service area, and our remote monitoring and support make the distance a non-issue day to day.
IT support for San Marcos businesses
- Remote first, on-site when needed. 24/7 monitoring, automated patching and fast remote support handle most needs. We schedule on-site visits for installs and hands-on work.
- Security and compliance. Plain-English help with frameworks and regulations, from HIPAA to the FTC Safeguards Rule, in our Cybersecurity & Compliance Resource Center.
Services we provide in San Marcos
- Managed IT services: monitoring, patching, help desk and Microsoft 365.
- Cybersecurity: SentinelOne MDR with a 24/7 SOC, Cisco Duo MFA and security awareness training.
- Backup and disaster recovery for computers, servers and Microsoft 365.
- Webex VoIP business phones.
- 24/7 support for clients who opt in.
Where we are and how we work
Our office is at 117 Berwick in San Antonio, about 46 miles from San Marcos via I-35 northeast. We handle most requests remotely, Monday through Friday from 8 AM to 5 PM, and schedule on-site visits whenever hands-on work is needed. Communities we serve in this area include San Marcos, in Hays County.
Common questions
Do you come on-site in San Marcos?
Yes. San Marcos is about 46 miles from our office, inside our 50-mile on-site service area. Most issues are resolved remotely, and we schedule on-site visits for hands-on work.
Is remote support secure?
Yes. Our remote tools use encrypted connections and individual technician accounts protected by multi-factor authentication.
See every community we serve on our service area page.
